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Genie manufactures dozens of garage door openers and accessory products for residential use. Here, we’ve organized resources and FAQs designed for homeowners to get the most out of your Genie products and resolve common issues.
Finding the product manual for your Genie garage products shouldn’t be a challenge for homeowners. You may not need it often, but it’s a great resource to have when you eventually do need a little bit of guidance. Genie houses most of their product manuals in the support archives on their website. When all else fails, you can contact us to come out to inspect and repair your system.
Encountering issues with your Genie garage door opener can be frustrating, but many common problems have straightforward solutions. Whether it’s a blinking light or a malfunctioning remote, most homeowners will eventually run into one of these issues. We aim to address the basics below.
Safe-T-Beam is a government-required safety feature that must be installed in order for your Genie garage door opener to work. A flashing Safe-T-Beam LED indicator means a malfunction has occurred. First, be sure that the lenses are clean, and check for any possible obstructions or loose wires. Also, make sure that lenses are mounted five to six inches from the floor on either side of the garage-door opening and that lenses are aligned facing one another. If the LED indicator continues to flash, see your owner’s manual for a list of possible causes and additional troubleshooting.
Trust the Experts, We Always Put Safety First
Without functioning springs, your garage door can become extremely heavy and difficult to operate, posing a risk to safety and accessibility. Proper maintenance and timely repair of these springs are crucial to ensure the longevity and safety of your garage door system.
Mention Our Discounts When You Talk To Us & Ask Us About The Deals Below.
50% Off Maintenance Services
Includes regulation check on all opener safety devices; adjustment of track, limit switches, chain, force and sensitivity; lubrication; tightening on all loose nuts & bolts.
Discount valid for standard steel doors only. Additional fees may apply for wood, overlay, or custom doors.
$50 Off Repairs on Doors & Openers
Discount not valid for maintenance, remotes, keypads or installations.
$50 Off Repairs on Doors & Openers
Discount not valid for maintenance, remotes, keypads or installations.
$50 Off Repairs on Doors & Openers
Discount not valid for maintenance, remotes, keypads or installations.
